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Herzberg's Two-Factor Theory in Project Management

Herzberg\’s Two-Factor Theory in Project Management

Herzberg\’s Two-Factor Theory in Project Management

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What is a proven way to hold your project team encouraged and satisfied? One of the most famous strategies is Herzberg\’s two-factor concept. This concept has two factors that can encourage employees: task pleasure and task dissatisfaction.

While those may appear like opposites, they work side by side in a cycle. For example, when a worker is unhappy with their job. As result, they\’ll give a low overall performance. Which can lead them to keep in mind quitting the company. On the other side, happy employees sense content with their tasks. As result, perform well at work, and stay with the company for longer.

In this blog, we can explain what is two-aspect concept is and the way you may use it for project management fulfilment.

What is the two-factor Concept all about? The two-factor theory is an idea that states the factors that have an effect on a person\’s delight and motivation level.

These two factors are:

  1. The happiness of Job you do (affective/hygiene).
  2. Unhappy with Job (motivational).

The concept Herzberg was introduced by American Dr Frederick Irving in the year 1968. At the time of few the concept become the most requested article in Harvard business review. Herzberg trust that those two elements impact a lot on employees\’ overall performance in unusual approaches.

These two effective and motivational factors have a bent to affect people diversely. Even as a person is happy with their role. They\’ll now no longer be cheer enough to work toward their desires. Let’s find how project managers can place this concept to work. However, make sure employee morale and enrich the potency.

Let\’s check the Example of the two-factor concept.

Ever meet a state of affairs wherein project team people aren\’t pulling their weight? Have they stopped following task workflows, or are they lagging at the back of the schedule? As per Herzberg’s two-factor concept, this can be solved in view of what motivates the team members. Just put, people will react when they feel like something is missing (i.e., dissatisfaction) or when they feel good about themselves (i.e., recognition). If you need them to stop appearing out, then it can be time to inspect how nicely their desires are being met via way of means of the company.

Hygiene factors

Hygiene is the factor of a task that fulfil basic desires: security, pay, fairness, and running conditions. When those desires are met, people feel safe, comfortable and happy with their roles. Here are a few examples of hygiene factors:

Salary and benefits: How nicely an employee primary wants is met, along with pay and insurance.

  • Salary and benefits: The level of desire of an employee\’s basic needs are met or not, such as payroll and insurance.
  • Job safety: The degree of control that the employer has over maintaining the position held.
  • Work environment: how much stress and travel are required, as well as how is the office surrounding (temperature, cleanliness, basic hygiene).
  • Work policies: how an employee\’s daily activities are checked or controlled.
  • Executive practices: how employees are managed for work.
  • The policy of Company: How policies are set in the company and how plans are framed.
  • Company goodwill: The goodwill of a firm outside the walls of the company, for example with suppliers and business partners.

Herzberg motivators

The motivational element is the major, active factor. As a result, inspire employees to live and develop in a role given by the firm. When this element is wiped out and isn\’t fulfilled, the project group get unhappy with their job. There are more chances that, they may ask for more difficult roles. Which can help them to develop in a pro manner, study new skills and manage greater roles.

Here are some examples of motivators as according to Herzberg’s two-factor theory:

  • Achievement: The feel of success at the end of a project or venture.
  • Rewards for their Efforts: Being rewarded for his or her work or support to the business that crosses above and beyond their task duties. whether or not that’s thru a raise, promotion, or giving them crucial duty.
  • Career Growth: There should be better scope to be developed withinside the company. So that the people could find it encouraging while the work.
  • Creativity: The calibre to think out of the box, resolve issues or come up with new plans.
  • Variety: Can swap with work assignments, duties, or projects.
  • Independence: The decision-making skill to make their own decisions. If any issue arises in the plan or project.
  • Interesting work: Tasks are stimulating and make them interested. So that people do not get bored of it.
  • Responsibility: The chance to take and tackle big project roles and other duties. The work secrecy should be maintained properly.
  • Accomplishment: The skill to perform a given work withinside the set time period.
  • Personal development: The chance to get learned new skills, refine present skills and go for cert.
  • Social Tie-ups: The skill to deal with other people or clients positively. As result, build long-term tie-ups.
  • Status: Being noticed as a captain of the ship in the company, giving orders and looking after it and those orders carried out.

Why is Herzberg\’s two-factor concept important in project management?

Poorly-skilled project managers cause project failure in extra than 30% of tasks. When the company is racing to finish tasks on time and within budget, having a kindly and completely incite group may be a massive boon.

As in line with the latest Salesforce report, more than 86% of executives mentioned in a vain team effort as a primary motive for project failure.

Motivating workers is a key factor of project management. In project management, clean teamwork allows reap 3 key goals:

  1. Completing the project in a given time frame
  2. Keeping group people glad about their roles and inspired to carry out better.
  3. Motivated groups give upward push to a wholesome work habitant.
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Advantages of Herzberg’s two-aspect principle in project management

Impose of Herzberg’s two-factor idea can drive project success. A study from Gallup suggests that firms with quite engaged groups have 21% more good outcomes. As result, get more profit. This confirms that worker motivation isn\’t only a buzzword. However, a strong idea that drives actual commercial results.

Let\’s see possible sake that can be got by building team motivation. We will put it as the main intent to a firm project management plan:

  • Provides deep insights: Hertzberg’s idea offers a deeper check out employees’ mindsets closer to their jobs. It seems inwards to perceive the inner elements that force employees.
  • Find various factors: The two-factor idea insists that a deficit in work happiness. Which is not because of bad work performance. We can say there may be other factors, may consist of business rules and procedures.
  • Highlights the manager’s role: The theory suggests that managers support, cheer, and inspire their troop members. When they undergo the project existence cycle.
  • Boost team spirit and diversity: The idea boost managers to be aware of people. Who might also as well have an extra tough time reaching work happiness? This guarantees their worries are heard and modifications are made if necessary.
  • Nurtures accountability-pushed metrics: It gives a framework for how to rate success in company projects, as well as staff job happiness and misery scores.

How to use Herzberg\’s Two-Factor Theory in Project Management

How can the two-factor theory be carried out to manage project teams? Even as outer factors that are pay and aid which inspire employees. As well as fame and status are the key points. We give you a step-by-step guide to use Herzberg\’s two-factor theory in project management:

Identify the motivators

Identify the factors that make your employees either cheerful or unhappy with their work. You can take an opinion poll to get to know their needs and wants. Find out if any single motivators or hygiene factors could be refined upon within your company. If any, direct what can be done to improve these factors.

Take easy polls, online employee surveys, or people talk to find out what are the needs. Some questions that will help in this case:

  • What makes you happy doing most?
  • Which thing make you unhappy?
  • What do you like majorly about your work or job?
  • What might you change about your job or work?

Review and let go

After, inspect the happiness factors, and find ways to get rid of let-down factors in their work. For a case, if people need more feedback from managers, set up a more constant review cycle. As result, regular project progress updates from the manager.

Measure it all

A rateable way of rating team satisfaction can also be used, such as:

  1. Rate the happiness in percent (unhappy vs. happy).
  2. Net angel index (total supporter minus total opponent).
  3. Customer satisfaction ratings (inside and outside customers).

Keep it aligned

Be in touch with the project going and showcase the team present in it. If any team person thinks that their ideas and present are not being realized. However, meet them and let them know that their opinions are rated.

Get clarity

Some factors can be rated with a note to Herzberg\’s two-factor theory of motivation. For case, money is the main factor for employees. It keeps them happy with their jobs but it doesn’t always incite them to be creative or brush up themselves.

Making use of the two-factor theory, project managers can well know which factors may inspire their employees. Do one\’s best to study what the ratio of the team wants and make it available.

Line up the motivators with project goals

When you know the factors that inspire your employees. It is key to find ways to line up these motivators with the project\’s goals.

For a case, if people are jolly with their work, they will remain fruitful and happy. However, no connection between a single goal and present to the project, they may be put off and end up with bad, affecting team productivity.

The downside of Herzberg\’s two-factor theory in project management

Herzberg’s two-factor theory is not without its drawback. Keep an eye out for these downsides of the two-factor theory:

  1. Team dispute: Disputes between managers and teams can arise, as it’s hard to rate success in terms of these motivating factors alone. For example, a team person can be good with their performance. But still, the manager may feel that there’s a chance for an upgrade.
  2. Detach between performance and motivators: In some cases, a project team people may face job discontent even when performing well. If that comes, the manager has to neglect and go unheard and act on them.
  3. Happiness and potency are not the same: The two-factor theory advises that if workers are happy, they will be more productive. However, don\’t think about yield, this result from many factors outside an employee\’s personal impulse.
  4. People are distant: People have distinct wants, desires, and entails. Many people\’s choose to focus on finishing work rather than go after their own growth. The two-factor theory also fails to find department-specific issues. Which may result in job discontent and is related only to company projects.

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